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By default, you are able to download video recordings from the <a href="https://intercom-help.eu/gps-platform/en/articles/356343-what-is-the-memory-card-solution">Memory Card</a> solution for a maximum duration of 1 minute, but, you can contact our team to change this duration to 3 minutes, 5 minutes or even 10 minutes.

How can I download longer videos from the Memory Card solution?

Find answers and get help from Intercom Support and Community Experts

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