Ensure your trips are properly validated
How to configure your phone and app to avoid errors or failed validations
14 articles
Can I log the same ride on multiple carpool platforms?
Can I use a tablet to carpool?
Can I use the same phone as my carpool partner?
Can my phone’s clock impact trip validation?
How to set up the app to ensure your trips are properly validated
What should I do once I reach my destination?
When should I validate a trip in the app?
Why is it important that the departure time matches the real time?
How can I check if my role (driver, passenger, alternate) is correct?
Do I need to check the departure and arrival addresses before each trip?
Do I need to keep location services always on?
Do I need to keep the app open during the trip?
Should I disable battery saver mode?
Is there a minimum time between two trips?