How to Contact Us
Updated over a week ago

We have a team of expert gardeners here to help you 7 days a week, just click on the Live Chat icon in the bottom right corner.

In the Garden Planner it is in the bottom right corner and it looks like this:

Garden Planner - Live chat

In the Garden Planner on mobile devices it may be in the top left and look like this:

<a href="https://downloads.intercomcdn.eu/i/o/4389940/e574c4c225561777b11eadbf/Live+chat+mobile.png" target="_blank" rel="nofollow noopener noreferrer">https://downloads.intercomcdn.eu/i/o/4389940/e574c4c225561777b11eadbf/Live+chat+mobile.png</a>

Customer Support Hours

USA & Canada

Peak Time

(January-April)

Off Peak

(May - December)

Eastern

5am - 9pm

5am - 7pm

Central

4am - 8pm

4am - 6pm

Mountain

3am - 7pm

3am - 5pm

Pacific

2am - 6pm

2am - 4pm

Alaska

1am - 5pm

1am - 3pm

Hawaii

Midnight - 4pm

Midnight - 2pm

UK & Europe

Peak Time

(January-April)

Off Peak

(May - December)

United Kingdom & Ireland

10am - 2am

10am - Midnight

Central Europe

11am - 3am

11am - 1am

Eastern Europe

Noon - 4am

Noon - 2am

Australia

Peak Time

(January-April)

Off Peak

(May - December)

Australian Central

7:30pm - 11:30am

7:30pm - 9:30am

Australian Eastern

8pm - Noon

8pm - 10am

Africa

Peak Time

(January-April)

Off Peak

(May - December)

Central Africa

11am - 3am

11am - 1am

East Africa

Noon - 4am

Noon - 2am

West Africa

10am - 2am

10am - Midnight

Email

Alternatively if you prefer you can email us at support(at)garden-planner.net
Please replace the (at) with the @ symbol.

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