Skip to main content
All CollectionsTroubleshooting
Printing problems: yellow warnings or broken images
Printing problems: yellow warnings or broken images

How to enable HTML Canvas image features for plan printing in Firefox-based browsers

Updated over 5 months ago

If you are seeing a yellow warning when attempting to print/publish/generate an image of your plan, or the final output of the plan appears incorrect as shown below, you may have HTML Canvas image features disabled.

Example of broken image output:

In Firefox-based browsers, this is usually caused by using the privacy setting "Resist Fingerprinting".

You can enable HTML Canvas features for just the Garden Planner by clicking on the Image icon at the top-left of the navigation bar next to the website URL, then clicking Allow.

Garden Planner allow localhost to use HTML5 canvas image data

You should then be able to print, publish, or generate your plan.

Any questions? Chat to us!

Click on the Live Chat icon in the Garden Planner if you need help or have questions for our gardening experts.

Garden Planner - Live chat

Did this answer your question?