What is the 4-eye principal?
The 4-eye principle is a requirement that a minimum of two individuals approve deletion of a case before it can be done.
Step 1. Log in to the system, access the settings menu and choose security
Step 2. Press to button to activate the system and choose how many approvals is required
When the the slider has been clicked you have activated the feature.
To choose how many users should approve the deletion, use the arrows in the side of the bar.
Remember to press save when done editing.
Step 3. How it works in action
Go to the case you want to delete and make sure that the state of the case is "Closed".
Press "Start deletion of occurence" and confirm whether you want the case to still be visible in the statistics after the deletion.
Whenever the deletion has been started you are waiting for another user to approve the deletion.
We hope this article was helpful!
If you have any additional questions, please reach out to us via chat in the bottom right corner of the page — our team is always happy to assist you further.