Account settings in the Figo app

In the Figo app you can manage your personal details, saved addresses, payment methods, and more. Go to your profile to access these settings.

Under personal details you can update your name, email address, phone number, and home address.

You can also add a private payment method for personal use of Check scooters. This keeps private trips separate from your corporate expenses. Accepted payment methods:

Your private payment method is only charged for trips you make outside of your employer's mobility budget.

Saved addresses are used for kilometer registration. You can manage the following addresses in your settings:

You can also add or edit favourite addresses directly from within the kilometer registration flow, without going to settings.

Your Travel Card has a personal PIN code that may be required for certain mobility purchases. If you need to reset it, follow these steps:

To use shared mobility services such as Greenwheels or MyWheels, Figo needs a copy of your valid driver's licence. You can upload or update it directly in the app.

Go to Settings and tap Driver's licence to upload a photo of the front and back of your licence.

Make sure your driver's licence is up to date. If it has expired or the details have changed, update it before making a new shared car reservation — otherwise your booking may be blocked.
​

You can delete your Figo account directly from the app. Go to Settings and tap Delete account. You will be asked to confirm before your account is permanently removed.

Deleting your account is permanent and cannot be undone. Any active mobility products linked to your account — such as an NS Business Card or Travel Card — may be affected. Contact your HR department before deleting if you are unsure.