Real-time data feed

Real-time execution: All market and pending orders are executed at the prevailing market price at the time of execution, in accordance with our Order Execution Policy. The system does not use the delayed prices shown on your screen.

P/L calculation: After execution, your Profit and Loss (P/L) is calculated and displayed using real-time prices, even if the data feed for that instrument is delayed.

Trading access: You can still place orders through the Click-trade or Order modules without an active subscription. However, the real-time bid/ask prices will not be visible.
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Billing Cycle: Fees are charged on a calendar-month basis.

Initial Charge: The first fee is deducted immediately upon subscription.

Recurring charges: Subsequent fees are deducted on the first day of each calendar month, unless the subscription is cancelled.

Full month policy (No pro-rata billing): Fees are not pro-rated. A full monthly fee applies regardless of when during the calendar month you activate or cancel the subscription.

How to cancel a subscription: You can cancel your subscription at any time via the Client's Area under Settings → Market Data Subscriptions by clicking “Unsubscribe”. Cancellations take effect at the end of the current calendar month, meaning you will retain access to the feed until the last day of the month.

User-based access: Real-time data access is linked to the individual user (email login), not the account number (e.g., ABC1234.xxx). Each user who requires live data must subscribe individually.

Professional status: "Professional" status for market data is determined strictly under each individual exchange's subscriber criteria. It is separate from the client's MiFID categorisation - therefore, a client classified as Retail under MiFID may still qualify as a Professional subscriber for exchange market data purposes and be subject to higher Professional subscription fees.