The fee is charged to users who have available funds in their accounts but have not made any new investments in the primary or secondary market within the last 12 months. The 12-month inactivity countdown begins with your last investment. To avoid the inactivity fee, you have the following options:
Make an Investment: Engage in the primary or secondary market to reactivate your account status, thereby avoiding the inactivity fee for the next 12 months.
Withdraw Your Funds: Investors are warned about the fee being applied every month 7 days prior. During this period, investors are entitled to free withdrawals to remove their funds without incurring the standard withdrawal fee. Please note that to avoid the inactivity fee, all funds must be withdrawn and the account balance brought to €0.00 (no cents) during the given notification period.
If no investment or withdrawal is made within the specified 7-day period, you will continue to receive monthly inactivity warnings. Each month, you will have the option to withdraw your accumulated capital without the withdrawal fee. The fee will only apply if there’s a positive balance in your account. For example, if your available amount is €2, only €2 will be charged and your account will not go into a negative balance.