Your investor account is a special-purpose virtual IBAN account, and inactive accounts create administrative costs for Estateguru. Additionally, regulatory requirements in the crowdfunding sector mandate that funds held in accounts like yours must be used for investment purposes within a reasonable timeframe. Holding funds for extended periods without investing them conflicts with these regulations. Hence, to ensure compliance and operational efficiency, funds must be actively invested or withdrawn as necessary.

The fee will be applied monthly if there is a positive balance on your account seven days after we notify you that it’s inactive. If your account has a zero balance during this period, we won’t charge any fee for that month. We will inform you seven days before the next month’s charge date if your account balance changes and the fee should be applied, keeping you aware of your account status.

For more details, please refer to our price list and FAQ. Ensure all your documents and bank account information are up-to-date to avoid the inactive account fee. Please also be reminded that ID and Bank IBAN verifications typically take 1-2 business days.