From the Request History page, view the request by editing the request. If the Status Model is used, the **Additional Actions** field will appear. The In Progress status may be used to indicate to the requester that the request is in a pending status and is being processed.
Click on the downward facing button to see the full list of actions. Select <In progress>.
Press [Save].
Press [OK] to confirm the action.
The Status Transition History section will be updated with a status of "In Progress".