Overview
A push notification can be configured to send Mobile Push Notifications to the registered devices of the employees and with this help them keep up to date when an action is needed. Below is an example of a Mobile Push Notification. Note - this does not apply to the legacy employee portal.
To configure the push notification, create the quick workflow by specifying when the alert is triggered followed by selecting the Push Notification tab on the Quick Workflow Detail screen at the system configuration level.
Under the Push Notification configuration tab, tick the Send Push Notification check box. When ticked, this check box is responsible for sending a push notification to the associated employee and more fields will appear.
The following fields are available:
Notification Title: the title of the notification object. This field supports the use of &EQ Variables
Notification Text: the text/body of the notification object
Redirect To: a drop-down that redirects the employee user to a specific page in the Mobile Employee Experience app
Click
and remember to activate the QWF alert.
The merge options for mobile push notification can also be used to personalize messages.
Below is an example of how configuration using the merge options for mobile push notification.
Things to Note
For the push notification title and notification text:
Use &EQ_WEBSERVER when manually creating a hyperlink.
Use <br /> to insert a line break.
Include other merge fields by clicking the Merge Data Fields Documentation link and copying the appropriate Merge Document Data Field(s) from the list.
When using fields from a User Report, create the merge code by prefacing the field’s Column Caption with EQ_ and typing the Column Caption exactly how it displays in the User Report. For example, if the Column Caption is “Create Date”, the merge code would be “&EQ_Create Date”. If the Column Caption is “DESCRIPTION’, the merge code would be “EQ_DESCRIPTION”.