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I have won/claimed a physical prize, when and how do I get it?

S
Written by Support
Updated over a year ago

Fun, congratulations! In some activations, you get the prize sent to your home. In these cases, you as a consumer must enter your address in order for us to send your prize. If you happen to forget, no worries, we always send a reminder email to you. So check in your inbox if you have received an email from us where we describe what you need to do. If you have not received an email from us, please contact support as soon as possible.

Other activations are about picking up the prize in store. You can show or scan a code you received in Enginio at checkout in the stores included in the description. You will find the code under My activations. Remember that the code can be time-limited (approx. 48 hours) and if the time has elapsed, it’s not possible to activate the code again.

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