Elsa (EU)

Tuyen Nguyen

Payments and Subscriptions

How to activate a subscription voucher code?

Error "Code is Invalid or Expired"

Login to the Code Activation Website with Social Accounts

How to find your subscription voucher code

Voucher Codes Activation and Redemption

Cancel Web Subscriptions (from ELSASPEAK.COM)

Cancel Apple Subscriptions or Free Trials

Cancel Google Subscriptions or Free Trials

Understanding Subscriptions and Cancellation

Identify The Platform Where You Subscribed

Cancel Subscriptions

Identify The Purchase Platform

Request a refund for a Google purchase

Request a refund for an Apple purchase

ELSA Refund Policy

Request a refund for a website purchase

Refund and Auto-Renewal for Web Subscriptions

Refund and Billing Issues: How to Get Help

Refund and Subscription Cancellation for Website Purchases

Request a Refund

How to purchase ELSA subscriptions?

Supported Payment Methods (purchases via Google/Apple)

Subscribing to Premium Lifetime Plan as a Free user

Upgrade Pro subscriptions to Premium Subscriptions

Checking Your In-App Subscription (Apple/Google Play)

Where to Find ELSA Speak Discounts

Managing Payment Issues with Apple and Google Play

Does ELSA offer free Premium?

Where to subscribe to ELSA Premium (subscribe in the app, not in device settings)

How to Start Your 7-Day Free Trial

Choosing the Right ELSA Plan: Free vs. Pro vs. Premium

What is Included in the ELSA Free Plan?

Purchases and Upgrade

ELSA Business

ELSA Schools

ELSA Developers

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

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This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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Create your account and invite the first people to your workspace.

Pick the right role for each person you add.

Update your plan, payment method, and invoices.

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Getting Started

Onboarding and Set Up Learning Path

How to get started with ELSA?

Availability of ELSA in countries

How to sign up for an account?

How to download ELSA Speak application?

Supported Devices & System Requirements

Age Requirements for ELSA Learners

ELSA Quick-Start Guide For Beginners

Download App & Sign Up

How to Reset Password

General Instruction: Log In To ELSA Account

Login with Email and Password

Login with Google ID

Log In with Facebook ID

Login with Apple ID

Account Login

Your ELSA Speak Experience Is Getting Better

Navigation

ELSA Mobile App Features

Discover: Study Sets

Discover: Topics

Progress: Leaderboard

Dictionary Feature

Discover: Courses

Learn: Learning Path

Modify The Learning Path Feature

Coach: Pronunciation Coach - Daily Practice

Coach: Pronunciation Coach - Skills

Progress: Edit Profile - AI Tutor (Avatars and Accents)

Real-Time Feedback for AI Conversations

Regular vs. Advanced Mode in Pronunciation Lessons

Communication Skills Feedback for Standalone Roleplays

Progress: Profile (Account details, Achievements, Activity, Score)

General Navigation Guide For ELSA

Detailed Feedback for Pronunciation Lessons

Coach: Grammar Coach

Pronunciation & Conversation: Single Word Practice

Coach : Interview Coach

Coach: Speech Analyzer

Coach: Vocabulary Coach

AI Chats: AI Roleplays

Coach: AI Conversation Coach - Learning Path

Progress: Lesson History

Voice Modulation

Coach: Today’s Tasks

ELSA Features

Common Questions

About ELSA’s IPA transcriptions

Bilingual Mode

How to Make Sure ELSA Emails Reach Your Inbox

Change Display Languages and Translation

Is there an assessment test?

Daily Learning Reminder

Does ELSA Have A Computer/Laptop Version?

Cannot reset the learning history to start again

Cannot access lessons in Past Learning Path

Can I rotate the screen to landscape/horizontal mode?

Cannot find dictionary feature

Resize or minimize the avatar

What happens when I finish all lessons in a Learning Path?

ELSA IPA Chart: Full list of sounds used in the app

Adjust In-app sound effect volume

Can I learn languages other than English with ELSA?

Can I use ELSA on a computer or web browser?

ELSA won't load, is stuck, or a feature won't open — try these steps first

Lessons in Learning Path are disabled or greyed out

Understanding Your CEFR Levels in ELSA

Features Questions

Why is my Premium plan still showing after purchasing Pro?

Subscription Access Questions

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