To comply with the GDPR (General Data Protection Regulation), you need to be able to delete participant data from our tool. This article explains how you can do that.
The Participants page can be accessed via the left-hand menu or from the dashboard.
This Participants page shows a list of participants that you can filter by name and email address.
You can filter participants with a partial email address, for example, by using the domain.
Edit participants
You can edit the names and email addresses of your participants. The changes will be applied throughout the system. Search for your participant by Username or Email. Then click the edit icon to make your changes.
You can't change the email address to one that is already in use by another participant.
Manage participants
You can also manage each individual participant by clicking their name on the Participants page.
The Manage participant page allows you to edit the username and email address, search for academy groups a participant is assigned to, and easily unassign from academy groups by clicking the icon to the right of a group name.
Removing participants from the Everyone group is not possible at the individual participant level. If you don’t want your participants to see the Everyone group, remove all learning content from that group.
Delete participants
To delete a single participant, click on the trash can icon.
To delete multiple participants, use the checkboxes to make a selection, then click the trash can icon above the Actions column.
Deletion is permanent and cannot be undone! Data will be deleted throughout the system. This includes name and email address, session data, results, and statistics.
Export participant data
You can export all participant usernames and email addresses to an Excel file. Click on Start export of participants.
The page will automatically reload. To view and download your export, click Navigate to the export overview page.
In addition to that, you can export participants from:
The academy (Academies > Manage > Participants).
Exams if access is set to A predefined group of participants (Exams > Exam title > Access).
Courses if access is set to Only by invite (Courses > Course title > Participants).