Overview
This article explains how to manage the global pool of users (called members) and groups in Hyver. These users and groups form the foundation for assigning access, but they must also be explicitly added to individual engagements before they can participate.
This central user management ensures clarity, consistency, and controlled access across the platform.
Details
Global vs. engagement-level access
Adding users here (via Members and Groups) makes them available in Hyver.
However, to access a specific engagement, users or groups must also be added within that engagement’s Members and Groups tab.
What you can do in the global Members and Groups section:
Create new members – Define user details and assign roles.
Set up groups – Organize users into logical teams or access tiers.
Edit or remove – Update member details or delete accounts as needed.
This structure gives admins flexibility while maintaining control over who can see or do what in each engagement.
Important notes
Adding a user globally does not give them access to all engagements by default.
Engagement access must always be explicitly granted.
Wrap-up / Next Steps
Think of global user management as building your address book — it’s a necessary first step, but you still need to invite people to the meeting. Once your users and groups are defined here, you can grant them access engagement by engagement, based on what they need to see or do.
See also: [Add members and groups to Hyver]