Are you a passenger?
In some areas, a Return Assistance service may be offered: if your scheduled carpool is cancelled, a taxi will take you back.
Conditions to benefit from it
Return Assistance can be activated if all of the following conditions are met:
Your company or local area offers this service. You can check this in: Account > My Company or Account > My Territories.
You completed the outbound carpool trip.
The cancelled return trip is scheduled for the same day.
The cancellation is made by the driver on the same day.
⚠️ Limit: 1 activation per user per month.