The Analytics beta is now live! We have made it easy to control how and when you view the new dashboard.
Follow these steps to manage your Analytics beta experience:
1. Initial activation
To activate the beta for the first time, you must log out and log back in to see the new toggle appear on your Reporting dashboard.
2. Switching between views
You can switch between your existing Reporting view and the Analytics beta whenever you like. Simply click the toggle to flip back and forth.
3. Adjusting the toggle placement
Need the toggle out of the way? We've made it flexible. Just click and hold the left-side handle to drag and drop it anywhere on your screen.
Where do I start?
Before you dive into the new dashboards, we highly recommend taking a quick guided tour and checking out our educational resources!
Watch the demo
Check out the recording of Commusoft CEO Jason Morjaria walking through the new functionality to get a feel for what the Analytics beta can do.
Level up in the Academy
Want to learn more about how to understand your data and how our analytics work in general? We have a dedicated course available in the Commusoft Academy.
To access the available courses, follow these quick steps:
➡️ Click your Profile icon → Select Academy → Navigate to On the horizon.
Further reading in the Help Centre
Read more about setting up widgets and reports in our Help Centre articles, starting with Understanding Commusoft Analytics. Then, branch out to develop your widgets and reports.
We value your feedback!
Your feedback over the coming weeks is essential. It helps us ensure the system is polished and powerful before the full rollout. There are a few easy ways to share your thoughts and suggestions with our product team:
When toggling off
You can switch between your existing Reporting and the Analytics beta whenever you like. If you decide to toggle off, you will be asked to provide feedback. Please let us know why to help us improve!
Via chat
If you have a suggestion, you can easily share it by chatting with our AI agent. Please use the exact phrase "Analytics Beta Feedback". This flags your message specifically for our product team to review for future improvements.
Via email
If you prefer, you can email your thoughts to support@commusoft.com. Just like in chat, please include the phrase "Analytics Beta Feedback" so we can route your request to the right experts.
