Using a global email signature ensures all email communications sent from Commusoft are professional and brand-consistent. It automatically attaches key information, like contact details or legal disclaimers, to the bottom of every email, saving you time and ensuring alignment.
Plan availability: All plans
How to access the email signature template setting
➡️ Go to your Profile icon → Choose Settings → Locate Communications in the Categories menu → Click View next to Email signature template
How to set up your email signature
This is where you will build the signature that appears on your emails. The content you add here will be added as the final section of every email sent from the system.
Use the rich text editor to add your company's information in the Signature message box.
You can format the text using the toolbar to change the Font Family, Font Sizes, alignment, or apply bold and italic styling.
Once you are finished with your text and any images, click Save.
To avoid duplication, we recommend adding salutations (e.g., "Regards") either here in the global template or in your individual email templates, but not both.
Hyperlinks are not currently supported within email signatures.
How to add an image or logo to your singature
Adding a company logo or an industry accreditation badge helps build trust and reinforces your brand's professionalism.
To add a logo or image, click Insert image. A 'Select an image' window will open.
To use an industry-standard logo, click on one of the 'Available images' (such as Gas Safe, Checkatrade, etc.) to add it to your signature.
To upload your own image, click Upload file and locate the image using your computer's file explorer.
Once your image is selected or uploaded, click OK to add it to the signature.
You can upload most common image file types (including PNG, JPG, GIF, BMP, and SVG) up to a maximum size of 30mb.
We recommend using a PNG file for the best results, and a smaller file size is for faster email loading times.
Common questions
💭 Will this signature replace my normal email signature? This signature is only for emails sent from the Commusoft system (like job confirmations and nvoices). It will not affect emails you send from your personal Outlook or Gmail account.
💭 Can I add different signatures for different users? No, this setting creates one global email signature that is applied to all system emails, regardless of which user sends them. If you need to sign off emails from specific teams (for example, your finance team on invoices), add salutations to the individual email templates.
Example use cases
💡 Standard Company Footer
Include your company's registered name, office address, and main phone number to ensure every email is clearly branded.
💡 Legal Disclaimer
Add your company registration number and any required legal or confidentiality disclaimers at the bottom of all correspondence.
🤖 Still need help?
Ask AI:den, our 24/7 AI agent.
➡️ Go to your Profile icon → Get support → Ask a question
AI:den can guide you or connect you with our team if needed.
