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Introducing Our New Booking System

Written by Veronika Fernandez
Updated over a week ago

For years we've had to make do with booking systems made for gyms or hairdressers. The sauna industry is big enough and finally, there's a booking system made exclusively for saunas!

The goal? To make booking simpler, clearer and less fiddly. Here’s what will actually change for you:

A New Community Sauna Baths App that brings everything together:

  • Concessions and Regular's Club discounts applied automatically (no more packages, no more remembering to apply codes!)

  • Easier booking for disability support (if you need a support assistant, you’ll now be able to book them directly through a special calendar, just email us on support@community-sauna.co.uk)

  • Clearer confirmation emails

  • Optional donations to help support community access

  • One seamless calendar across all sites

  • Easy event browsing

  • Simpler booking and check-in for multiple bookings

  • An interactive map to find your closest sauna

  • Photos and descriptions directly in the calendar

This system also helps us better manage outreach and social prescribing sessions, which means:

  • More personalised support

  • Easier access for referral clients

  • More capacity to grow this part of our work

(Which matters to us a lot)

This system is used by saunas around the world, and it’s built with our kind of community in mind.

We know it’ll make things easier for you and help us run the sauna better behind the scenes, too. And don’t forget, you will get 30% off your first booking when you download the new app. Coming 17th March (just go to the Explore section to find the code, valid until 7th April).

As always, we’d love your feedback.

Any questions? Get in touch with our team via Ember, our customer service chat in the bottom right corner.

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