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How to Manage and Authorize Your Devices on Coinmetro

Sophie avatar
Written by Sophie
Updated over 2 weeks ago

Keeping your Coinmetro account secure is our top priority. The Device Management tool allows you to see which devices are currently accessing your account, authorize new devices, and manage session access. This helps ensure that only trusted devices are connected and gives you peace of mind if you suspect unauthorized activity.

πŸ” How to Manage Your Devices

To manage your devices, you first need to log in to your Coinmetro account. You can access Device Management directly via your Security settings, or follow these steps:

πŸ“± On the Mobile App

  1. From the Home screen, tap your user avatar in the top-right corner.

  2. Tap Security.

  3. Scroll down to Device Authorization.

  4. Tap on the device you want to authorize.

  5. Press Confirm.

πŸ’» On a Web Browser

  1. Click on your user avatar in the left sidebar menu.

  2. Select Activity.

  3. Scroll down to Device Security Management.

  4. Click the yellow triangle next to the device you want to authorize.

  5. Press Confirm.

βœ… Once your device is authorized, you can safely access your Coinmetro account from that device anytime, anywhere.

⚑ Session Access Management

If you notice that your account is logged in on a device you don’t recognize, you can immediately disconnect all sessions:

  • Click Force Logout From All Sessions.

  • This will end all active sessions and log you out of your account from any device currently connected.

πŸ”’ This is a quick and effective way to protect your account if you suspect unauthorized access.


FAQs

πŸ” Why do I need to authorize a device?

Authorizing a device ensures that only trusted devices can access your account. It helps protect your funds and personal information.

⚠️ What if I see a device I don’t recognize?

If you notice an unknown device, use Force Logout From All Sessions to immediately disconnect it. Then, change your password and enable two-factor authentication (2FA) for added security.

πŸ•’ How long does it take to authorize a device?

Authorization is instant once you confirm the device in your settings.

πŸ’‘ Can I authorize multiple devices?

Yes! You can authorize as many trusted devices as you need. You can manage and revoke access at any time through Device Management.

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