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Loyalty tiers and benefits

Discover the benefits of each loyalty tier, where every level-up unlocks more rakeback, bigger cash drops, and greater rewards.

Cloudbet Rewards features eight loyalty tiers with transparent turnover thresholds. The more you bet, the higher you climb, and the more you unlock. Once you reach a tier, it's yours permanently.

How to level up

You progress through tiers based on your lifetime turnover. Every bet you place, casino or sports, counts toward the next level.

Your tier is permanent. You keep it even if you take a break. Your turnover never resets. It accumulates across your entire account history.

Turnover requirements by tier

Tier

Lifetime turnover range (USD)

Bronze

$0 – $1,000

Silver

$1,000 – $10,000

Gold

$10,000 – $100,000

Emerald

$100,000 – $1,000,000

Sapphire

$1,000,000 – $10,000,000

Ruby

$10,000,000 – $100,000,000

Diamond

$100,000,000 – $1,000,000,000

Blue Diamond

$1,000,000,000+

Rates and rewards by tier

Casino rakeback rates

Tier

Base rakeback

Bronze – Ruby

5%

Diamond – Blue Diamond

10%

Boosted rakeback (TURBO) rates

Tier

Boosted rakeback

TURBO duration

Bronze

Up to 10%

20 minutes

Silver

Up to 10%

30 minutes

Gold

Up to 10%

30 minutes

Emerald

Up to 10%

45 minutes

Sapphire (VIP)

Up to 12.5%

45 minutes

Ruby (VIP)

Up to 15%

60 minutes

Diamond (VIP)

Up to 20%

60 minutes

Blue Diamond (VIP)

Up to 25%

90 minutes

At VIP tiers, TURBO compounds: higher percentage, longer duration, and larger wager volume all multiply the return.

Level-Up Rewards

Each tier is divided into levels. You receive a Level-Up Reward at every level threshold, not just when entering a new tier. Level-Up Rewards scale up as you progress.

Tier

Levels

Reward range (per level)

Total earned in tier

Bronze

1

$0

Silver

5

$1 – $5

$15

Gold

5

$10 – $20

$75

Emerald

10

$30 – $120

$750

Sapphire (VIP)

15

$150 – $1,000

$7,800

Ruby (VIP)

15

$1,500 – $10,000

$78,000

Diamond (VIP)

20

$15,000 – $80,000

$890,000

Blue Diamond (VIP)

20

$120,000 – $1,000,000

$9,970,000

Cash drops

Daily, weekly, and monthly cash drops are available at every tier. Amounts vary based on your betting activity. See How to earn cash drops:

How to check your loyalty tier and progress

  1. Once you’re signed in, select Rewards at the top.

  2. See your tier and your progress to the next tier.

Frequently asked questions

What counts as turnover?

Turnover is the total amount you’ve wagered. Both your casino and sports bets count toward your turnover—regardless of win or loss.

Do I lose my loyalty tier if I take a break?

No, you keep your loyalty tier permanently once you reach it, even if you take a break.

Does my turnover reset when I reach a new tier or level?

No, your turnover doesn’t reset to zero when you reach a new loyalty tier. It continues to accumulate as you progress.


Cloudbet VIPs earn exclusive rewards and benefits in addition to Cloudbet Rewards—think: Bespoke rewards, money-can’t-buy experiences, and more. For more information, contact your VIP Manager or customer support.

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