The Lightning Points loyalty program has been discontinued and replaced with the new Cloudbet Rewards, an enhanced rewards system that offers users the opportunity to earn rakeback, daily, and monthly rewards in USDT without rollover requirements. For the most up-to-date information on our new rewards program and its benefits, please refer to this article.
To cancel your sports bonus, you will have to contact customer support (via live chat or email).
To contact customer support via live chat:
Select the profile icon.
Select ‘Live chat’ or ‘Live Support’.
To contact customer support via email:
Email support@cloudbet.com from the email address you used to sign up for your Cloudbet account.