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How does the Admin evironment work?

Jim Leseman avatar
Written by Jim Leseman
Updated today

In the Admin area, you can create accounts for other healthcare providers. Not everyone has this option. If you want to create an account, or if you have a colleague who wants access, but you don't have access to the Admin area, please contact us at support@clear.bio.

Below is an explanation of the overview screen of the Admin environment:

  1. Search field for users

  2. Button to create new user

  3. User record

  4. User's last login. If N/A, the user has not yet logged in.

  5. User Role:

    1. Nutritionist: Dietitian with access to personal information, meals, and blood sugar data. Has access to all clients/patients within the account.

    2. Practitioner: Practice assistant or GP with access to personal information, meals, and blood sugar data. Has access to specific patients only.

    3. External Dietitian: Dietitian (outside of Clear.bio dietitians) with access to personal information, meals, and blood sugar data. Has access to their own set of patients only.

    4. Support: Support representative with limited access to personal data.

    5. Superadmin: Can create accounts for others.

  6. User Options:

    1. ➡️ View detailed user information

    2. ✏️ Edit user

    3. 🗑️ Delete user

When the user account is opened or edited, there are a number of options that can be set:

  • User's email address

  • Preferred language

  • Contract (assigning the user to an RHO, organization, or practice)

  • Communication channel (information on how to reach this user, e.g., by email address or phone number)

  • (If applicable) List of clients or patients linked to the user

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