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Product Documentation Bot

Learn about the how to use the Product Documentation Bot

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Written by Product Marketing
Updated over a month ago

Overview

The Product Documentation Bot is designed to help users easily find and understand information about using the platform. Instead of manually searching through documentation, users can ask questions directly in the chat interface and get immediate, AI-generated answers.

Key Use Cases

  • Users who are new to the platform and need guidance.

  • Users stuck on specific tasks, such as adding widgets or rearranging dashboards.

  • Users who prefer interacting in their native language (multilingual support).

Opening the Product Documentation Bot

Simply clicking the icon below opens the chat window where users can interact with the bot as necessary. Questions asked are remembered for the duration of the session, so users can navigate around the platform and still access the thread whilst in their current session.

Capabilities and Limitations

  • The bot can guide users through platform tasks.

  • It does not support creation β€” it is solely focused on documentation assistance.

  • Users can get help in their own language, thanks to underlying multilingual capabilities.

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