1. Scope
This Acceptable Use Policy (“Policy”) applies to all users of CoolPlanet AI, an AI-powered chatbot integrated within CoolPlanetOS (“Platform”). It should be noted that the system should be used for guidance/assistance only and CoolPlanet are not responsible in any way for any decisions made as a result of the information provided. The chatbot provides automated assistance and expertise but is not a replacement for human judgment. By using this chatbot, users agree to comply with this Policy.
2. Permitted Use
Users may use CoolPlanet AI for:
Guidance on product features, troubleshooting, and best practices
Data insights and summarisation
Automation and generation of content with CoolPlanetOS
3. Prohibited Use
Users must not use CoolPlanetAI for:
A. Unlawful or Harmful Activities
Violating any applicable laws, regulations, or third-party rights
Engaging in fraudulent, deceptive, or misleading activities
B. Automated Decision-Making with Legal Impact
Using the chatbot for automated decision-making with legal or significant consequences unless a human makes the final decision
Relying solely on the chatbot for operational, financial or other advice
C. Generating Harmful or Sensitive Content
Producing or sharing explicit, offensive, or inappropriate material
Predicting or inferring protected personal characteristics, including race, religion, gender, disability, or political beliefs
Engaging in plagiarism, academic dishonesty, or deceptive practices
D. Misrepresentation & Deception
Presenting AI-generated content as human-created without proper disclosure
Using the chatbot to impersonate a person, business, or entity
Creating or distributing false or misleading political, financial, or health information
E. Restricted Industries & Content
Developing, promoting, or selling weapons, explosives, or illegal substances
Engaging in adult content, including explicit chatbots or erotic discussions
Exploiting or targeting minors in any form
4. Disclosures & Transparency
Where possible, CoolPlanet will endeavour to inform users when they are interacting with an AI-powered system.
In cases where law or policy requires, an option to escalate to a human representative will be provided.
5. Violation Consequences
Failure to comply with this Policy may result in:
Restricted access to the chatbot or Platform
Suspension or termination of user privileges
Legal or regulatory action, if applicable
6. Updates to This Policy
We may update this Policy periodically. Continued use of CoolPlanet AI constitutes acceptance of any revised terms.
For questions or concerns, contact customersuccess@coolplanet.io