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What should I do if I have a problem or a complaint?

Even though we take the utmost care, sometimes things don’t go as planned. We’re sorry about that!

Of course, we want you to be satisfied.

If you encounter any problems, please contact:

  • the on-site Circus Operator or

  • our support team via chat here in the Help Center

Our team will review your issue immediately and work with you to find a fair solution—such as a refund or a replacement order, depending on the situation.

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