A segment is a dynamic list of contacts that updates when a new contact meets the conditions. A list is static and won’t update.
Build a dynamic segment
Go to Contacts > Segments & lists & click Create a new segment or list
Select Create a segment:
3. Give the segment a name
4. Now build your segment using the Audience Builder:
Check out the 🥧Segmentation guide for inspo
Build a static list
To start building your List:
Go to Contacts > Segments & lists & click Create a new segment or list
Select Create a list：
3. Give the List a name
4. Select Add a contact
To add contacts from existing contacts;
5. Select From Existing Contacts. A modal will open.
6. Single-select or select all contacts:
OR
To add from phone number;
Select Enter Phone Number
Enter the phone number into the dropdown
Once you’ve added your contacts, click Next
Review your List and select Save