On CargoX, there are no hidden fees, no licences to pay, and no obligations. You only pay for the services you use (pay-per-use). Company accounts and user registration on the CargoX Platform are free of charge.
Documents
Every document that uses the blockchain for either proof of authenticity or proof of ownership (or both) requires payment for service. This cost can be covered by the issuer (uploader) of the document, or by the first recipient (collect payment).
Note
CargoX never double-charges its users. All the other parties involved in the transfer of that document partake in the process free of charge, and they can forward, return or finalize (release/accomplish or destroy) the document free of charge.
Your balance is charged at the moment of the envelope transfer. That is the moment when the actual blockchain transaction is enacted. Other actions, such as compose, seal, and unseal the envelope, and/or upload the document are not charged.
Standard envelope
The standard envelope allows for exchanging documents between connected companies on the CargoX Platform. The once-per-document fee is charged when the document is sent, but there is no extra charge for the standard envelope itself.
ACI envelope
Government-focused services such as advance cargo information (ACI) filings have a different pricing structure. Since all documents sent using the ACI envelope have a record of authenticity, a once-per-document fee is charged and an additional one-time per-envelope (transaction) processing fee is applied.
Info
An ACI envelope can only be sent to a predefined recipient (specific governmental authority). All fees are always paid by the sender, as there is no collect-payment option.
Professional services
CargoX offers a fully automated and complete self-service experience. You can register your CargoX account without any intervention from our side. You can order service units (๐) on your own and receive a pro-forma invoice, and, after we receive your payment, a final invoice is also issued automatically. Verification processes are also automated for most cases. We provide all the documents and data for you to add CargoX in your vendor registration process without our involvement.
If nevertheless you require custom assistance from us, for an extra charge our professional services team can help you with:
your vendor registration process
issuing invoices instead of pro-forma invoices
manual processing of invoices
blue-ink signed and wet stamped documents
fill out your custom Word/Excel forms
company verification
anything else by phone
In this case please provide exact instructions about your needs and how we can help you by sending your inquiry to support@cargox.io with the subject "Professional service". We will review your inquiry and send you a quote. After you confirm the quote, we will perform the task.
Info
All payments will be deducted from your CargoX accountโs service unit (๐) balance as soon as you have a sufficient balance (1 service unit (๐) = $1).
You can see the prices that apply to our professional services in our price list (on the last page of the document).
Subscriptions
CargoX offers two subscription plans: Free and Standard.
The Free plan is available at no cost and includes essential features for basic needs.
The Standard plan provides access to advanced features such as priority support, security controls, and enhanced user management.
Subscriptions are billed per user, and payments are processed automatically at the start of each billing period. Subscriptions automatically renew unless cancelled before the next billing cycle.
Customers can choose between a monthly or yearly subscription, with a 10% discount applied to yearly plans.
More details about subscription plans are available here.