Currently, it is not possible to merge external recipients in Caralegal. To handle duplicates or replace external recipients in processing activities (PAs), follow these steps:
1. Identify the external recipient (ER) you want to keep and rename it if necessary.
2. Select one of the duplicate ERs and click on it.
3. Navigate to page 4, "Processes."
4. Locate the PA (process) associated with the duplicate ER.
5. Go to page 3 of this PA.
6. On page 3 of the PA, remove the old external recipient and replace it with the new and correct one.
7. Review the Meta view on the right-hand side.
8. If no more PAs are associated with the duplicate ER, you can delete the duplicate external recipient.