It is currently not possible to merge external recipients in Caralegal. However, we are currently working on a corresponding ticket for you. To handle duplicates or replace external recipients in processing activities, follow these steps:
Identify the External Recipient you want to keep and rename it if necessary.
It certainly makes sense to keep the recipient that is linked to the most processing activities.
Select one of the duplicate External Recipients to be deleted and click on it.
Navigate to page 4 - “Controller processes”.
You will see all processing activities where this service provider is used. Click on the first processing activity.
On page 3 - Recipient of the processing activity, remove the external recipient to be deleted and replace it with the correct one.
If necessary, carry out these steps until all processing activities no longer have the old recipient to be deleted. Subsequently check the meta view of the recipient.
If no further processing activities are associated with the external recipient to be deleted, you can now delete it.