The Order Tracker in the mybOnline portal helps you keep track of your product or service orders in real time. You can see an order's current stage, upcoming steps, and any delays.
How to access the Order Tracker
Log in: log in to the mybOnline portal with your account details.
Go to Order Tracker: select the Order Tracker section in the menu.
Select order: choose the product or service order you want to track.
Review status: check the current stage, upcoming steps, and estimated timelines.
Stay updated: revisit the tracker to see live updates.
Benefits of using the tracker
Keeps you updated: always know where your order stands.
Reduces hassle: no need to call support for updates.
Helps with organising: plan around installation or transfer dates.
Gives you clarity: reduces uncertainty by showing clear progress.