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Centralising Communication with Comments
Centralising Communication with Comments

Collaborate more effectively by centralising your team’s communication with inline comments on Beacon.

Portia avatar
Written by Portia
Updated over a month ago

Comments make it easy to discuss shipments and orders directly within the context of your live boards, ensuring everyone stays aligned and informed.


Key Features of Comments

1. Discuss Shipments and Orders in Context

Every live board supports inline comments, allowing you to collaborate and share updates on specific data points such as container details or purchase orders. By keeping discussions tied to relevant information, you reduce confusion and streamline decision-making.

2. Notify Teammates with Mentions

Mention your teammates directly in comments (e.g., @teammate) to notify them instantly. This ensures that the right people are looped into the conversation and can respond promptly.

3. Track All Activity for Full Visibility

Beacon keeps a complete activity log of comments within the platform, so your team always has a record of past discussions and decisions. No more searching through emails or chat threads—everything is organised and accessible in one place.

4. Stay Updated with Email Notifications

Beacon sends email updates whenever a new comment is added to a board. You can even reply directly to the email thread, and your response will automatically appear as a comment within the live board—saving you time and keeping communication seamless.

How to Add a Comment

  1. Open your live board and select the shipment, order, or data point you want to comment on.

  2. Click the Comment icon or field to add your message.

  3. Use @mentions to notify specific teammates, and hit the blue arrow to share your comment.

With comments, your team can stay aligned, act faster, and keep all communications in one place for better collaboration and visibility.

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