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FAQ: How to add new users to CAPA?

Rachel Martin avatar
Written by Rachel Martin
Updated over 2 months ago

The Pharmacy manager will be set up via the Atlas during the implementation stage of CAPA into your pharmacy, it will then become the responsibility of that person(s) to add any additional staff members who will be using the system.

To add additional staff to CAPA follow this process,

1. Log into CAPA.

2. Select Search from tool bar in CAPA, then select CAPA users.

3. Select Add from the staff screen.

4. Add the user details into the relevant fields (Forename, surname, Mobile number and email must be included).

5. Once all information has been entered select OK.

6. Highlight the staff member you have added and select Details, check the preferred method of contact with the user to send them their CAPA PIN, once confirmed select send PIN.

The user will receive the CAPA PIN within 10 minutes, if this is not received check the contact details have been entered correctly then resend the PIN by repeating point 6.

Here is a video on How to Add CAPA User Roles based on Access:

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