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Is there a grace period if I have a problem with my payment?

Updated over 2 weeks ago

If you encounter difficulties with a payment, there is a two-week grace period after the due date during which you can settle your ApprovalMax invoice without any negative impact on your subscription.

Both the Account Owner and billing contact get notified about the start of the grace period.

However, if payment is not received by the end of this grace period, your subscription will expire. All Organisations under the expired subscription will be retired and available in read-only mode.

When the subscription is about to expire, the Administrators of the Organisations under this subscription will be notified.

Please note: If your billing is done through 2Checkout, you'll need to buy a new subscription once yours has expired.

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