Customers registered in Canada can use Interac to deposit and withdraw funds through a participating Canadian bank or financial institution.

Before using Interac, check that your bank supports the service and that it is enabled on your bank account.

Processing times

Interac deposits are usually processed within 1 hour.

Interac withdrawal requests are usually reviewed within 24 hours. If verification documents, additional information or further security or compliance checks are required, the review may take longer.

Once your withdrawal has been approved and released:

Banks supporting Fast Funds usually receive the payment within approximately 40 minutes.
Banks using standard processing may take 1–3 working days.

Deposit and withdrawal limits

Registered location	Deposit limits	Withdrawal limits
Canada	$10–$6,000	$10–$15,000

The deposit limits shown are default limits. Your personal deposit limits may be lower.

Before using Interac

Please make sure that:

Your bank or financial institution supports Interac.
Interac is enabled on your bank account.
The bank account is registered in your own name.
Your bank account details match the details registered on your AlphiBet account.
Your AlphiBet account has been verified, if requested.

If you’d like step-by-step instructions, select the option below that matches what you want to do.

How to deposit using Interac

Steps on all platforms: desktop, iOS and Android app

Select Deposit from the top menu.
Select the Interac icon.
Enter the amount you want to deposit.
Select Set Amount.
You will be redirected to the payment provider.
Choose one of the available Interac deposit options:
- Bank details: Make a direct transfer using the bank details provided.
- Request Money: Receive an Interac payment request through your bank.
Follow the instructions displayed by the payment provider and your bank to complete the deposit.

Depositing with Request Money

On the provider’s page, go to Other Interac Payment Options.
Select your bank.
Select Interac e-Transfer Request Money.
You will be redirected to your bank’s portal.
Follow your bank’s instructions to authorise the payment.

Your deposit will be credited after the transaction has been confirmed.

How to withdraw using Interac

Steps on all platforms: desktop, iOS and Android app

Select My Account from the top menu.
Select Withdraw.
Select Interac.
Enter the amount you want to withdraw.
Check that your details are correct.
Select Withdraw to submit your request.
Follow any additional instructions displayed by Interac or your bank.

Your withdrawal will be sent after it has been approved. You may receive an email or notification from Interac with instructions for accepting the funds.