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Debit Card

Learn how to deposit and withdraw using Visa and Mastercard securely.

You can use a Visa or Mastercard debit card to deposit and withdraw funds from your account.

All card transactions are completed through a secure connection between AlphiBet and your bank.

Processing times

Debit card deposits are usually processed instantly.

Debit card withdrawal requests are usually reviewed within 24 hours. If verification documents, additional information or further security or compliance checks are required, the review may take longer.

Once your withdrawal has been approved and released, the funds should reach your bank account within 1–3 working days, depending on your bank.

Deposit and withdrawal limits

The limits that apply depend on your registered location.

Registered location

Deposit limits

Withdrawal limits

Canada: British Columbia, Manitoba, New Brunswick, Newfoundland and Labrador, Northwest Territories, Nova Scotia, Nunavut, Prince Edward Island, Quebec, Saskatchewan and Yukon

$10–$50,000

$10–$50,000

Finland

€5–€35,000

€5–€35,000

Guernsey, Isle of Man and Jersey

£5–£30,000

£5–£30,000

Bahrain, Jordan, Kuwait, Qatar and Saudi Arabia

£5–£10,000

£10–£50,000

Other supported countries: Aruba, Bermuda, British Indian Ocean Territory, Brunei, Chile, Falkland Islands, Georgia, Gibraltar, Greenland, Lebanon, Liechtenstein, Luxembourg, Mali, Marshall Islands, Montenegro and Seychelles

£5–£30,000

£5–£40,000

The deposit limits shown are default limits. Your personal deposit limits may be lower.

Before using a debit card

Please make sure that:

  • The debit card is registered in your own name.

  • The details on your card match the details registered on your AlphiBet account.

  • Your account has been verified, if requested.

  • You have completed a deposit with the card before attempting to withdraw to it.

Some digital banks and prepaid payment methods may not be accepted for security reasons. If your transaction is unsuccessful, try using another debit card or contact our Customer Services Team.

For additional security, you may be asked to enter your card’s CVV each time you make a transaction.

If you’d like step-by-step instructions, select the option below that matches what you want to do.

How to deposit using a debit card

Steps on all platforms: desktop, iOS App, and Android App

These steps apply to the AlphiBet website and the iOS and Android apps.

  1. Select Deposit from the top menu.

  2. Select the Visa/Mastercard option.

  3. Enter your card details.

  4. Enter the amount you want to deposit.

  5. Confirm that you are the owner of the payment method.

  6. Select Deposit to complete the transaction.

Your debit card will be registered after you make a successful deposit.

How to withdraw using a debit card

Steps on all platforms: desktop, iOS App, and Android App

These steps apply to the AlphiBet website and the iOS and Android apps.

  1. Select My Account from the top menu.

  2. Select Withdraw.

  3. Select the Visa/Mastercard option.

  4. Check that you have selected the correct card.

  5. Enter the amount you want to withdraw.

  6. Select Withdraw to submit your request.

Your withdrawal will now be processed. You can enable notifications to receive updates about its status.

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