If an apprentice does not agree with the outcome of their End-Point Assessment (EPA), they have the right to challenge the result through the formal appeals process.
Submitting an Appeal
The appeal must be submitted by the training provider on behalf of the apprentice
To do this, the provider must:
Complete the official EAL appeals form in full
Submit the completed form via email to:
đ§ compliance@eal.org.uk
Incomplete forms or missing information may delay the review process.
Appeals Deadline
Appeals must be submitted within 10 working days of receiving the statement of results
Appeals submitted after this deadline may not be accepted, so it is important to act promptly
Accessing the Appeals Form and Policy
The appeals form and full appeals policy are available on the EAL website
A direct link to these documents is also typically included within the statement of results issued to the provider
Important Considerations
Appeals should clearly outline the grounds for the challenge and include any supporting evidence where applicable
The process will be conducted in line with EALâs formal appeals procedure
Outcomes will be communicated once the review has been completed