Where an apprenticeship standard includes an exam or test as part of the End-Point Assessment (EPA), the booking process is managed directly through the EPA Operations team.
Submitting a Booking Request
To request an exam booking, the training provider must:
Email the EPA Operations team with the relevant details for the apprentice
The email must include:
Apprentice name
Apprenticeship standard details (including pathway, where applicable)
Assessment location
Preferred exam date and time
Providing complete and accurate information at the point of request will help avoid delays in scheduling.
Booking Process
Once the request has been received:
An EPA Coordinator will review the submitted details
The coordinator will:
Confirm availability
Arrange a suitable invigilator for the exam
Schedule the exam in line with the requested date (where possible)
Please note that requested dates are subject to availability and may need to be adjusted.
Confirmation of Booking
Following successful scheduling:
The exam booking will be confirmed, typically via the usual EPA communication channels (e.g. calendar invite or booking confirmation)
Full details of the exam (date, time, and location) will be shared with the relevant parties
Best Practice for Providers
To support a smooth booking process, providers should:
Submit requests as early as possible
Ensure requested dates allow sufficient time after gateway approval
Double-check all learner and location details before sending the request