If a learner’s name has changed during their apprenticeship, or since completing any relevant qualifications, additional evidence must be provided to verify their identity and ensure records can be accurately matched.
Acceptable Evidence of Name Change
Learners must provide official legal documentation confirming the change of name. Accepted forms of evidence include:
Deed poll documentation
Marriage certificate (or civil partnership certificate, where applicable)
These documents must clearly demonstrate the link between the learner’s previous name and their current name.
Submitting Supporting Evidence
When submitting evidence, providers should:
Upload the name change document alongside the relevant certificates (e.g. qualification certificates or gateway evidence)
Ensure that all documents are clear, legible, and complete
Check that the names across all documents can be clearly linked
This ensures EAL can verify that all evidence submitted relates to the same individual.
Important Considerations
Only formal, legal documentation will be accepted
Informal documents (e.g. letters, emails, or internal records) will not be sufficient
Failure to provide appropriate evidence may result in delays or rejection at gateway