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How to Add a New User in Smarter Booking

Follow the steps below to create a new user account within Smarter Booking

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Written by Christopher Wootton

Step 1: Logging In

  • Log in to the Smarter Booking system using your organisation credentials.


Step 2: Navigate to the Users Section

From your organisation home screen:

  • Select the Users tab from the top navigation menu.


Step 3: Add a New User

Within the Users section:

  • Click Add a User.


Step 4: Choose a User Type

Select the appropriate user type depending on their role:

Super User: An individual with advanced access who supports other users and manages organisation configurations. (Usually the centre coordinator.)

General User: A standard user who can make and manage bookings within their assigned permissions.

Senior Manager: A high-level user with oversight capabilities, including reviewing reports and approving or monitoring bookings.

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Step 5: Complete User Details

  • Fill in the form with all relevant information for the new user.

  • Choose the correct user role and permissions.

  • Click ‘Save changes’ to finalise account creation.

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