You will need to login to Smarter Touch (https://www.ealsmartertouch.com) to update your centre address.
Once logged in, navigate to the ‘My Organisation’ tab.
Then select ‘Centre Details’ on the left-hand side navigation.
Please scroll down to the first section called 'Main Address', where you will be able to enter your new address or update your current one.
Important Notice:
Please note that while several address fields are listed on this page, only the first one, labeled "Main Address," will be used for centre communications. This includes all certificate deliveries, which will be sent to this address by default.
Please refrain from using any fields below the "Main Address," as they are not in use.
At this time, we are unable to deliver certificates to any address other than the main centre address.
Once you have entered your new address do not forget to hit 'Save Changes’ at the bottom of the screen.
Please note: If you need to amend your billing organisation address too, please go to ‘Additional EAL info’ on the left-hand side and enter the new details there too.