Before continuing, please note only Super User's in Smarter Touch will be able to access the form. If you do not have access, please contact your centre coordinator who will be able to either set you up or amend your permissions.
You will need to create a form if you require to change any of the following
Centre Name
Certificate Name
Billing Organisation Name
Change of Company Legal Status / Company Number
Once logged into Smarter Touch please select the 'Home' tab from the top navigation bar.
On the right hand side under 'Start a new' select 'Change Centre Details'
Please ensure that all sections of this form is completed and evidence is uploaded to support the change, e.g. Copy of Company House Certificate if the legal name has changed.
Once all sections have been completed hit 'Save Changes'.
Once you have saved the form please select 'Submit to EAL'.
If the submitted changes are approved by EAL they will be processed on the date of the specified form. If EAL require any further information you will be contacted via the form in Smarter Touch.
Please allow up to 5 working days for the request to be approved.