EAL Online Services is the core platform for all EAL Recognised Centres to manage their learners' registration and certification processes, as well as maintaining their details. The platform offers a range of tools and functionalities to support Centres in delivering EAL qualifications, including:
Reg & Cert: The ability to register or certificate learners for any EAL qualification that a Centre is approved to deliver.
Publications: The ability to download materials for any EAL regulated qualification that a Centre is approved to deliver, as well as viewing any qualification end or review dates.
Utilities: A range of tools to support Centres in managing their learners' details, including the ability to change pathways, de-register/re-register, amend candidate details, request replacement certificates, withdraw learners, and order publications.
Access to e-certificates: The ability to view or download a PDF copy of a learner certificate.
User Maintenance: The ability to create or modify users to access areas of Online Services and/or Surpass (Please note that this facility is only available to the Centre Coordinator).
Reporting: A range of reports to view or export information on learner registration or claims, including registration reports, certification reports, candidate history reports, and registration confirmation.
Access to e-Invoices: The ability to view or download a PDF copy of a Centre's latest or historic invoices (Please note that this facility is only available to the Centre Coordinator).
Access to EAL Online Services is based on permissions set by a Centre Coordinator. If a user does not have access to any of the above, they should speak to their Centre Coordinator who will be able to amend their permissions.
For more information, step-by-step guidance is available though the 'Help Centre' in the EAL Hub.
To access the platform, select the following URL and click on the Online Services tile in the EAL Hub.