For guidance on the following queries, please click here: ACE360 Apprentice Completion Guidance.

· Certification Countdown

· Certification Claim Date

· Certification Errors

· End Point Assessment Resit Requests

· Appeals

· Certification Posting Address

Need more help? If you need further assistance, we suggest taking a look at the range of EPA articles available in our Help Centre. You may find the answers to your queries in these resources.

Alternatively, if you require additional support, please contact our friendly Customer Experience - EPA Team who will be more than happy to assist you.