Prolific has robust measures in place to prevent fraud and scams, and we continually enhance our fraud detection systems. However, it's essential to remain vigilant about common warning signs. If you spot anything suspicious, please report it right away. Here are key red flags to watch for:
Requests for personal information
We allow selected researchers, approved by Prolific, to collect personal data/personally identifiable information (PII) in their studies, including inviting participants to take part in in-person studies. Full information can be found here: Personal information in studies.
Legitimate studies collecting personal data will contain a personal data collection warning that lists exactly what information you'll be asked to provide. This allows you to make an informed decision about participating. Taking part in these studies is entirely optional, and declining won't affect your account in any way.
The majority of researchers aren't permitted to ask for personal data/personally identifiable information.
Be cautious if someone claiming to be a Prolific employee asks for sensitive personal information, such as your Social Security number, bank account details, or passwords. Legitimate studies on Prolific will never request financial or highly sensitive information. For example:
• Passport or other ID details
• Bank account details
• Any account log in details
Unsolicited payment requests
Never send money or make payments to researchers outside of the Prolific platform. All legitimate payments are handled securely through Prolific's system.
Unusual study requirements
Be wary of study requirements that seem odd or irrelevant to the research topic. For example, if a study asks you to download suspicious files or visit unfamiliar websites, it could be a red flag.
Requests to sign up to external platforms
Be cautious if a study asks you to sign up to an external platform or service outside of Prolific. While some legitimate studies may require this, it could also be a way to collect your personal information or expose you to scams. If you're unsure whether an external signup request is legitimate, consider reporting the study for review.
Promises of high bonus payments
Be wary of studies that offer very low base rewards but promise high bonus payments. While bonuses are a legitimate part of many studies, they are not guaranteed. If a study asks you to provide significant personal information or complete extensive tasks for a possible bonus, it may be worth reporting. Remember: you should only participate based on the guaranteed base reward, not potential bonuses.
Your safety and security are our top priorities. If you encounter suspicious activity or have concerns about a study or researcher, please report it immediately using the "report study" button. If you're unsure or have questions, please reach out to our Support team.